parallel45 API error
provider_unavailable
An upstream provider was unavailable
Published ahead of the API. No endpoint emits this code yet — error
exits currently carry type: "about:blank". Read this as the intended contract,
not as a description of live behaviour. About this catalogue
- Problem
type - https://errors.parallel45.tech/provider_unavailable
- HTTP status
- 502
- Retryable
- Yes — the identical request may succeed later.
What it means
A dependency this platform called failed or could not be reached.
The request reached us intact; something we depend on did not answer. The upstream's own status is never passed through and its body is never echoed, because it may describe another identity's case. Where the provider supplied one, its raw code appears as providerCode for support correlation only.
What to do
Retry with exponential backoff and jitter, a bounded number of attempts. Quote the correlationId to support if it persists.
Do not confuse this with
capability_not_configured. Both describe something the platform could not do, and their retryability is opposite -- this one recovers on its own, that one never does. They are deliberately given different statuses as well as different codes so the two cannot be confused by a client reading only the status.